• Are there any deposit limits? Are there any limits on how much I can bet?

  Yes! Deposit limits are as follows: Minimum $10 / Maximum $500 (per transaction).Few readers

• Is my payment information secure when making a purchase?

  Yes! Bit Cloud Sweep is a secure network!Few readers

• REFUND AND DISPUTE POLICY

  We strive to give our players the best social online casino experience on the internet! We do realize we aren’t perfect though. We consider you family and want you to be happy. We encourage open communication. If you have an issue, please contact our Support Team directly to rectify any problems. It usually can be solved quickly. That being said, we offer refunds on the following: *Technical Issues: If onsite problems affect your gaming and our team cannot find a solution promptly, we wiFew readers

• I was double charged!

  If you think you have been double charged please reach out to our customer service team ASAP for help. Please include the following: -Transaction ID -Purchase Date -Amount of Purchase Once we have received this information, our support team with promptly resolve your issue. Your satisfaction is our goal!Few readers

• Can I cancel a bet after placing it?

  No, contact our Customer Support Team for more information.Few readers

• Can I transfer credits to another player?

  NO! This keeps you and other players safe and secure.Few readers

• What deposit methods are supported?

  We accept PayPal and ACH/bank account for deposits.Few readers

• I deposited the WRONG amount!

  If you have accidentally deposited the wrong amount, here is what you should do: Please DO NOT use any of it. Whether the deposit was unintentional or not, we won’t be able to assist you if you’ve already played your deposit. No exceptions. Reach out the our Support team. Please include the following: -Transaction ID -Purchase Date -Amount of Purchase Once we have received this information, our support team with promptly resolve your issue. Your satisfaction is our goal!Few readers

• I made a DEPOSIT but did not receive my COINS.

  Upon a successful deposit, your coins will be credited immediately. If this isn’t the case, please do the following: Ensure you have purchased the correct amount of coins. Check your GAME! They could be sitting there waiting for you! Check our hours of operation to ensure you're depositing when we're open. Any deposits made after hours will be loaded as soon as we open the following day. Contact us if you need more assistance.Few readers

• Can I use someone else’s form of payment to deposit my account?

  Simply put….NO! Safety, security, and following laws are of utmost importance here at Ms. Lady Gamble. If you have questions, please don’t hesitate to reach out to our Customer Support Team.Few readers

• My deposit with was declined OR failed. Why?

  Confirm all information you provided is correct. Make sure your Bitcoin Wallet is verified. If none of these work and you are still having issues, please contact us via CHAT BOX or email: support@msladygamble.comFew readers

• Are there any transaction fees when depositing?

  There are NO transaction fees when depositing.Few readers

• Are there any restrictions on how many times I can deposit in a day?

  No, we do not limit your deposits.Few readers

• Do my tokens/winnings ever expire?

  After 90 days, tokens/coins will expire.Few readers

• CHARGEBACK

  You have the right to request chargebacks for legitimate reasons only. We take fraudulent chargebacks seriously. If you play, that is your responsibility. We Misuse of chargebacks will lead to account termination and a forfeit of any balance. You may also face legal charges.Few readers